Questworx Marketing recognizes the importance of protecting the privacy
of all information provided by users of our web sites and all of our
customers. We created this policy with a fundamental respect for our
users' right to privacy and to guide our relationships with our users.
Information Collection
and Use
Questworx Marketing collects information from our website users,
subscribers and customers. In this section of our privacy policy,
we will describe the type of information we collect and how we use
it to provide better services to our customers.
Registration
When evaluating some of our products online, users must first register.
During registration, users are required to give their contact information
(such as name, e-mail address, mailing address and phone number).
We also may collect demographic information (such as job title and
purchasing responsibilities, company information and professional
certification). For internal purposes, we use this information to
communicate with users and provide requested services, and, for
our website visitors, to provide a more personalized experience
on our sites. We use aggregate demographic information about our
audience to improve our service, for marketing purposes and/or industry
reporting purposes.
Communications with Us
We have features where users can submit information to us (such
as our feedback forms). Requests for service, support or information
may be forwarded as needed to best respond to a specific request.
We may retain e-mails and other information sent to us for our internal
administrative purposes, and to help us to serve customers better.
Communications from Us:
Service Updates, Special Offers In order to best serve our customers,
we may send updates that contain important information about our
sites and services. For example, we send new members a welcoming
message, and verify password and username for our password-protected
sites. We may also communicate with a user to provide requested
services and for account-related issues via e-mail, phone or regular
mail.
We offer our users the option to receive information about our company,
related products, services and special deals. Users can choose not
to receive these communications, as set forth in our Permission
section below.
Automatic Data Collection
Our web sites have features that automatically collect information
from users, to deliver content specific to users' interests and
to honor their preferences. This information assists us in creating
sites that will serve the needs of our users.
For our internal purposes, we gather
date, time, browser type, navigation history and IP address of all
visitors to our site. This information does not contain anything
that can identify users personally. We use this information for
our internal security audit log, trend analysis and system administration,
and to gather broad demographic information about our user base
for aggregate use.
We may combine demographic information
supplied by a subscriber at registration with site usage data to
provide general profiles, in aggregate non-personally identifiable
form, about our users and their preferences in the content of the
site and advertising. We may share this composite information with
our advertisers and business affiliates to help them better understand
our services.
With whom your Information
is Shared
we do not share personally identifiable information with other companies,
apart from those acting as our agents in providing our product(s)/service(s),
and which agree to use it only for that purpose and to keep the
information secure and confidential. Also, our parent, subsidiary
and affiliate companies, entities into which our company may be
merged, or entities to which any of our assets, products, sites
or operations may be transferred, will be able to use personal information.
We will also disclose information we maintain when required to do
so by law, for example, in response to a court order or a subpoena
or other legal obligation, in response to a law enforcement agency's
request, or in special cases when we have reason to believe that
disclosing this information is necessary to identify, contact or
bring legal action against someone who may be causing injury to
or interference with (either intentionally or unintentionally) our
rights or property.
We may share aggregate information,
which is not personally identifiable, with others. This information
may include usage and demographic data, but it will not include
personal information.
Correction/Updating Personal
Information
If a user's personally identifiable information changes (such as
zip code), or if a user no longer desires our product(s)/service(s),
we provide a way to correct or update that user's personal data.
The user should contact Customer Support for the applicable product
or service.
Security
We use reasonable precautions to protect our users' personal information
and to store it securely. Sensitive information that is transmitted
to us online (such as credit card number) is encrypted and is transmitted
to us securely. In addition, access to all of our users' information,
not just the sensitive information mentioned above, is restricted.
Only employees who need the information to perform a specific job
(for example, a billing clerk or a customer service representative)
are granted access to personally identifiable information. Finally,
the servers on which we store personally identifiable information
are kept in a secure environment.
Links
Our web sites contain links to other sites. Questworx Marketing
is not responsible for the privacy practices or content of such
other sites. We encourage our users to be aware when they leave
our site and to read the privacy statements of each web site to
which we may link that may collect personally identifiable information.
Notification and Changes
If we change our privacy policy, we will post those changes on this
page so our users are aware of what information we collect, how
we use it and under which circumstances, if any, we disclose it.
Users should check this policy frequently to keep abreast of any
changes. |